The company is still investigating the root cause of the problem

Feb 7, 2014 22:37 GMT  ·  By

Video game developer EA Sports announces that it has made some progress in its investigation of the connectivity issues that are affecting the Ultimate Team mode from FIFA 14.

Apparently, for some of those who cannot play the mode simply restarting their console can have positive effects but the company is continuing to try and find the core cause of the problem and eliminate it.

EA Sports does not say exactly how many FIFA 14 Ultimate Team players are affected by the connectivity bug.

The official Twitter account promises that more information will be offered as it becomes available.

EA Sports has recently announced that it planned to deliver Brazil 2014 World Cup content on the PC, the Xbox One, and the PlayStation 4 via the Ultimate Team mode.

An official game for the tournament will be offered on the Xbox 360 and the PlayStation 3 on April 15.