The company will make the update process smoother in the future

Nov 29, 2012 13:32 GMT  ·  By

Satoru Iwata, the president of Nintendo, says that he feels sorry for the large day one firmware update that users needed to download before using the Wii U in North America.

The executive says in a letter to IGN that, “Personally I think that users should be able to use all the functions of a console video game machine as soon as they open the box.”

He adds, “So I feel very sorry for the fact that purchasers of Wii U have to experience a network update which takes such a long time, and that there are the services which were not available at the hardware’s launch.”

The day one update for the Wii U was 5 GB in size and took several hours to download.

Some users also reported bricked consoles after the download was stopped.